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Help Desk

Submit Help Request

Access

Having trouble getting access to Movement+ on different devices? Here's some help.

What email am I logged in with?

To find out what email address you logged in with on our website: Hover over the "circle with initials" or "hamburger icon" in the top right corner of any Movement+ webpage, then click on "My...
My email isn't recognised, how do I log in?

If you're having trouble accessing the app, or the app said it did not recognize your email and asked for a new password follow these steps. This should help you get access. Open a browser on your...
How do I download the app?

Movement+ is a Progressive Web App (PWA) meaning that it operates via a browser and internet connection. It doesn't need to be downloaded like a traditional app from the Apple and Google Play store...
Why can't I access the app I downloaded from the Apple App Store, or Google Play?

The original Movement+ app we released is now discontinued. We have upgraded to a Progressive Web App (PWA) that operates on any device and doesn't need to be downloaded from an app store. If you c...